Privacy policy.

Last Updated: 12/08/25

Up Digital (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, platform, and services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

a) Information You Provide Directly

  • Name, email address, phone number, business information

  • Account registration details

  • Insurance application or claim details

  • Payment information (processed securely through third-party providers)

b) Information We Collect Automatically

  • IP address, browser type, device type, operating system

  • Pages visited, time spent on pages, click data

  • Cookies and similar tracking technologies

c) Information from Third Parties

  • Public databases, referral partners, insurance carriers, or brokers

  • Verification data for compliance and underwriting

We use your information to:

  • Provide and manage our Services

  • Process insurance applications and claims

  • Communicate with you about your account, quotes, or policy

  • Improve our platform and customer experience

  • Meet legal, regulatory, and compliance requirements

  • Send marketing communications (where permitted)

We may share your information with:

  • Insurance carriers, underwriters, and brokers for underwriting and policy administration

  • Third-party service providers (IT, hosting, payment processing, analytics)

  • Regulatory bodies and law enforcement where required by law

  • Business partners, in line with applicable data protection rules

We will never sell your personal data to third parties.

We use cookies to enhance your experience, analyse traffic, and provide tailored content. You can adjust your cookie preferences in your browser settings.

We keep your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law or regulation.

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to certain processing activities

  • Request a copy of your data in a portable format

  • Withdraw consent to marketing communications

To exercise your rights, please contact us at asteinart@updigitalrisks.com.

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

If your data is transferred outside your home country, we take steps to ensure it is protected in line with applicable laws.

Our Services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date above.